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Humanitarian Radio Module

January 25, 2018

“Alongside humanitarian services such as the provision of food, shelter, water, protection and healthcare, the provision of information to those in need must be considered a basic component of the humanitarian response.”

This Humanitarian Radio Module explains how humanitarian radio stations become vital resources for crisis-affected communities and humanitarian responders. It looks at the importance of working with communities, and offers a detailed step-by-step methodology for establishing and running a humanitarian radio station. In particular, the module seeks to give a holistic understanding of humanitarian radio projects in South Sudan, and what the Internews Humanitarian Information Services (HIS) team has learned over three years of implementation. The resource forms part of the HIS Learning Collection, which communicates key lessons, best practices, and programmatic methodologies used by Internews’ humanitarian teams in South Sudan (see Related Summaries below for other guides in this series). Since the outbreak of conflict in South Sudan in late 2013, Internews has been working in the country to serve the information needs of the population through a series of activities. These include the setting up radio stations for the production and dissemination of news and information services; the distribution of wind-up solar powered radio sets; and setting up listening groups.

This module highlights the importance of the symbiotic relationship between beneficiaries and humanitarian organisations - with humanitarian actors needing accurate, relevant information from beneficiaries, just as beneficiaries need such information from humanitarians. “Good communication and a two-way flow of information allows beneficiaries to provide feedback and input and, most importantly, it holds aid providers accountable to the affected populations they are there to serve. Internews’ experience has generated clear evidence that when information flows between aid providers and recipients is robust, the overall effectiveness of the humanitarian response is improved. Established communications channels play a critical role in this flow of information, whether they are local media outlets or community leadership structures.”

The module contains the following three parts:

Part I. Context -  describes the information and media landscape in South Sudan and the value of Humanitarian Radio as a tool for communicating with communities in a broad range of humanitarian scenarios. It also discusses how Humanitarian Radio promotes accountability and transparency for humanitarian agencies responding to crises.

Part II. Case Study - focuses on two Humanitarian Radio stations set up by the Internews HIS: Nile FM in the UN PoC in Malakal, and Jamjang FM in the Ajoung Thok refugee camp. The case studies also cover challenges and lessons learned in order to offer recommendations for future Humanitarian Radio projects.

Part III. How To Guide - provides a step-by-step methodology for establishing, equipping, running and closing down a Humanitarian Radio station. It includes practical tips, resources, and examples, as well as sample surveys, forms, job descriptions, and other tools for easy adaptation.


Free to download


Related Summaries: 

Internews website on January 15 2017.