Humanitarian assistance is driven by information. From early warnings to needs assessments to final evaluations, information determines priorities and resource allocation. In addition, a crisis drives people to collect and share personal information that they otherwise wouldn't: the names of missing family, medical conditions and needs, and their current location and that of their homes. In fact, the humanitarian principle of impartiality, requiring aid to be given on the basis of need alone, makes this information essential.
However, the "Network Age" also comes with risks and challenges. A humanitarian crisis can create a justification for waiving concerns about how information is collected and used, even as cyber-warfare, digital crime and government surveillance rises, particularly in unstable contexts.
To deal with these challenges, Humanitarianism in the Network Age, produced by UNOCHA, recommended that the humanitarian sector develop robust ethical guidelines for the use of information. It specifically called for "do no harm" standards that clearly address liability, privacy and security. This report looks in more depth at these issues and makes recommendations to ensure that emerging technology is used responsibly.
Anahi Ayala Iacucci, Internews Senior Innovation Advisor, contributed to this report specifically in the area of affected communities.
Download the report