To understand the communication needs of Iraqis and Syrians who have been displaced by the violent advances of the so-called Islamic State in Iraq and Syria (ISIS), an inter-agency team comprised of UN agencies, World Vision International, Internews, IOM and the Norwegian Refugee Council carried out a rapid assessment in August with displaced populations and host communities.
The key finding of the assessment is that displaced people in northern Iraq live in an information vacuum which is hindering their ability to cope with the catastrophe in which they find themselves.
The priority communication needs among displaced people are information about home and family members, how to access aid and future plans such as emigration and resettlement.
The report recommends two main areas of work: Increasing information flow and dialogue with displaced communities; and supporting existing communications channels, including local media and establishing new channels if necessary.
Read the assessment report