A man in a white shirt, dark pants, sunglasses, and wearing a backpack sits working on a tablet. Another man sits next to him, wearing an orange robe and looking at a smart phone.

Real Progress Seen but Rigorous Research Still Needed

For nearly 40 years, Internews has strengthened and supported local media and information providers with the belief that this support builds stronger communities. While we consistently see examples of increased accountability and real progress in changing lives and empowering people through information, we are rarely able to take a deep look at what really changes in a community when an information environment improves. In the face of a growing surge of evidence around the negative societal impacts of corrupted information environments, it is more important than ever to demonstrate the value of this work. 

Unfortunately, there is very little rigorous research in the media and information space that proves the core idea behind our work. This gap in critical analysis hinders our ability — and the ability of other organizations like us — to do better work and refine our programs to be most effective. It also hinders our ability to advocate for the importance of information in solving the world’s most pressing problems. 

Assessing the Impact of Healthy Information Environments in 25 Countries by 2025

Within our five-year strategy, we have committed to truly and transparently testing the mission of our organization. This deep dive into assessing the impact of healthy information environments is our 25 x 25 initiative. The initiative aims to demonstrate, adapt, measure, and make public the positive changes (or setbacks) that happen when building healthy information environments in 25 unique communities by the year 2025.

Our goal is to select 25 communities that represent the diversity of our ambitions and overall approach. We will focus on both physical locations and virtual communities, potentially ranging in size from a few dozen people to hundreds of thousands. They may be communities in which we are already engaged or new communities in which we will work several years down the road. They might include, for instance, a regional capital in the Philippines, a refugee population on the border of Uganda, or a virtual network that serves information needs within a heavily censored country.

For this work we’ll collaborate with partners from academia and other disciplines to develop new and nuanced ways of understanding and measuring the social impact of information-based interventions in communities that share the same ecosystems. In 2020, we launched this initiative with external research partners in five different communities, results of which will be shared in 2021.

  • Researching several startup community information initiatives incubated or accelerated by the Internews’ Listening​ Post Collective pr​​oject to serve the Bla​ck, Latinx and immigrant communities in Fresno, California.
    • Listen and Seed: An evaluation of how civic media design served people’s information needs in Fresno, USA
  • Evaluating our Safe Sisters approach to community-based online safety for women
    • A Safe, Sister Space: An evaluation of the Safe Sisters digital safety training program for women, and case studies from alumni.
  • Assessing a community of women in Central African Republic on their knowledge of – and participation in – elections
  • ​​Deep diving into our Earth Journalism Network of 12,000 members to analyze story impacts on environmental action, and generating insights into the relationship between media, public policy, and public engagement
  • Evaluating the impact of ​FilmAid Kenya’s Media Entrepreneurship Training Courses in Dadaab and Kakuma ​Refugee Camps to assess the students’ achievements within the course and the opportunities course participation opened up to ten years after completion

An additional five communities have been selected for focus in 2021, and research design is underway. It is intended that this more rigorous focus on evidence gathering and analysis in 25 x 25 communities will enrich the global conversation on information disruption and how to counter it.