Floods and Deserts: Information access and barriers in Moldova’s Ukrainian refugee response

How do Ukrainian refugees in Moldova access information about refugee services? What information is available, and importantly, who is missing out?

This research was commissioned by the UN Refugee Agency (UNHCR) in Moldova to better understand how Ukrainian refugees and Moldovan citizens create, access, and share information about the Ukrainian refugee response. It aims to identify barriers to accessing quality information, risks in information access, and information gaps which could contribute to misinformation and social tensions.

The executive summary details key findings and includes practical recommendations for media, humanitarian, or governmental service providers.

Research was conducted between November 2022 – February 2023 and includes the perspectives of more than 2,000 Ukrainian refugees, Moldovan citizens, Government and aid service providers.

If you have any questions about this research, please contact: Irene Scott [email protected].