Journalists sit a a table working on laptops
Internews has partnered with Eye Radio in Juba, South Sudan, to improve the quantity and quality of news and information. Credit: What Took You So Long

Our Partnerships Initiative

A core priority of the Internews 2025 Strategy is to ensure that Internews has a trust-based partnership with organizations in the communities we serve. To do this, we make sure to listen to our partners through collecting data on our partnerships, conducting feedback surveys, and creating tools, benchmarks, and collaborative initiatives with our partners to further improve our performance.

Guiding Principles for Internews’ Partnerships

The Guiding Principles for Partnerships were created to strengthen the relationship with our partners and the communities which we ultimately serve. It is a set of five principles that are aspirational in nature, written with our key project partners in mind. This guidance is used to train our staff and onboard partners on how we commit to working together, improve our partnerships over time, and want our partners to hold us accountable.

(French, Spanish, Arabic, and Russian translations are coming soon.)

Listening and Learning – Annual Feedback Survey

In an effort to better understand our partners’ experience working with Internews, we started conducting an annual survey in early 2020 that was distributed to all organizations that receive Internews funding. Our goal was to better understand our partners’ experience working with Internews and how we can best serve their needs. Our 2022 survey found that 93.1% of our partners responded with Yes when asked if Internews staff were respectful to them and their staff, 45.03% and 39.77% responded with Strongly Agree and Agree, respectively, when asked if they felt encouraged to provide feedback and 40.35% and 31.58% responded with Strongly Agree and Agree respectively, when asked if their feedback was incorporated into the project.